There are 8 health centres in Hämeenlinna. Anyone living permanently in Hämeenlinna can use the services of the health centres.

  • Appointments for a doctor or nurse must be made in advance. There is a fee payable for the first three visits by anyone over the age of 18. If you do not keep your doctor's appointment and you are over 15 years of age, you will be charged a fee for an uncancelled appointment. Appointments must be cancelled or changed at least an hour before the appointment.
  • Health centres also provide emergency care, use the normal health centre appointment to make an appointment.

 You can make a doctor's or nurse's appointment by:

  • Visiting the health centre reception or
  • by telephoning the appointment service.
  • If you are experiencing chest pains, tightness of breath or similar, you must go immediately to the Joint Accident and Emergency Department.

Telephone services for health centre appointments provide a call-back service

The client telephones the number and listens to the message (you do not have to select any options), the call is logged in the system and the nurse will call back in about 30 minutes or during the same day. The nurse returning your call will assess the need and urgency of treatment and make an appointment with a doctor or nurse. Waiting times for non-urgent doctor's appointments is on average 14 days.

Dental Clinics

Your own dentist is determined according to where you live. See Dental Clinics.

If you cannot make your appointment, you must cancel or change it the previous day. Appointments for patients over 15 years that are not cancelled or changed at least one hour before will incur a penalty.

Repeat prescriptions

Repeat prescriptions can be left for renewal at the health centre reception. Prescriptions are normally ready for collection within five (5) days. Prescriptions of non-residents will not be renewed.

Patient ombudsman

You can contact the patient ombudsman of your health centre, if you are dissatisfied with the health services provided.

Patient ombudsman

  • Main Health Centre
  • Viipurintie 1-3 Building G, P-floor
  • Tel. (03) 621 9880 
  • Open Mon-Wed 9-10

More health care services...

Viimeksi muokattu: 28.9.2015